This policy explains how we use any personal information that you provide to us through our website or app. Please read it carefully. We may change this policy. We will post any changes on this page, so please check back frequently.
For the purposes of data protection law, the controller is Eddie’s Pizza of 8 Borough Road, Darwen BB3 1PL
We may collect and process the following information about you:
You may provide us with information by filling in our account form on our website or on our app to enter into a contract for the supply of services, or by contacting us by post, telephone or email or to report problems with our services.
The personal information that you provide will only include your name, address, email address and phone number.
Users who wish to create an account and submit personal information must be aged 18 years or older. By doing so, they confirm that they are this age.
When you use our website or app, we automatically collect information about your device, including your IP address, information about your visit (including how you got to our website) and how you use our services. We may combine this information with other information you have provided to us.
We use personal information about you in connection with the following purposes:
Supplying you with fast and efficient hot or cold food for collection or delivery with online card payment, where appropriate.
Providing you with information about products and special offers through newsletters via email if subscribed.
Our legal basis for processing your personal information for the purposes described above will typically be one of the following:
It is necessary for us to process your personal information to perform a contract to which you are a party, or to take steps at your request prior to you entering into a contract.
You have consented to us using your personal information for this purpose (for example, when you create an account with us or agree to receive marketing emails from us). You can withdraw your consent at any time by deleting the information from your account or updating your marketing preferences.
It is in our legitimate interests to use your personal information to operate, improve and promote our services (for example, when we customise your experience of our services or use your information for analytics purposes) and to protect our business.
It is necessary for us to use your personal information for us to comply with a legal obligation.
We will never share, sell, divulge or otherwise knowingly give your personal information to any third parties except:
We may provide your personal information to our business partners, suppliers and subcontractors who provide services to us or where necessary to perform a service that you have requested, for example:
We may provide information about your visit to analytics and search engine providers to help us improve and optimise our services. We generally only share this information in a form that does not directly identify you.
We may disclose your personal information if required to do so by law or in response to a request from law enforcement or another regulatory authority. We may disclose your personal information to enforce our agreements with you or to protect the rights, property or safety of Eddie’s Pizza, its users or others. This includes sharing personal information with other organisations for fraud prevention purposes.
Unfortunately, although encrypted, transmission of information over the internet is not completely secure. We will do our best to protect your personal information, but we cannot guarantee its security and any transmission is at your own risk.
Once we have received your personal information, your data is stored on our secure server and password protected. We will use strict procedures and security features to try to prevent unauthorised access.
We keep your personal information for as long as is necessary for the purposes for which it is processed. These periods vary depending on the nature of the information and your interactions with us. You can delete your Eddie’s Pizza account at any time using the link on the My Account page.
Full information about cookies on this website can be found on our cookies page.
For further information on cookies please refer to www.allaboutcookies.org.
You have the right to ask us not to process your personal information for marketing purposes. You can also opt out of marketing by emailing email@example.com.
Data protection law gives you the right to access your personal information, to object to the use of your personal information for certain purposes, and the right to erase, restrict or receive a machine-readable copy of your personal information. You can access, update and delete your account information by logging into your Eddie’s Pizza account. If you cannot fulfil your request using these tools, please email firstname.lastname@example.org or contact us using the address below. We will handle your request in accordance with the law. This means there may be legal reasons why we cannot fulfil all requests.
Post: Data Protection Manger, Eddie’s Pizza, 8 Borough Road, Darwen BB3 1PL
We hope that we will be able to resolve any questions or concerns you have. However, you may at any time raise your concern with the UK Information Commissioner.